We wish to offer storage all over Germany. Our website allows fast and simple online booking in the following cities and their surrounding areas:

Rhein-MainBad Homburg vor der Höhe, Limburg an der Lahn, Frankfurt am Main, Wetzlar, Gießen, Mainz, Wiesbaden, Koblenz, Neuwied, Offenbach am Main, Hanau, Aschaffenburg, Darmstadt, Eltville am RheinRhein-NeckarLudwigshafen am Rhein, Neustadt an der Weinstraße, Worms, Kaiserslautern, Mannheim, HeidelbergKarlsruhe-PforzheimPforzheim, Karlsruhe, Baden-Baden, OffenburgStuttgartEsslingen am Neckar, Heilbronn, Stuttgart, Sindelfingen, Waiblingen, Ludwigsburg, Tübingen, ReutlingenSaarbrückenSaarbrücken, Neunkirchen, PirmasensSüd-BadenFreiburg im Breisgau, LörrachNord-Hessen / MarburgMarburg, Dillenburg

If your city is missing, try contacting (info@savespace.eu) and we will try to accommodate your storage request.

For storage by-the-box, yes! Depending on our driver availability we can pick-up as soon as the next day. Just check what the next available slot is when ordering pick-up.

For storage units we ask you to order your pick-up three days in advance. If you have an urgent need please contact us under info@savespace.eu and we can try to accommodate.

While we bring our storage units to every German household, we are currently focusing our by-the-box offer in these postal code regions:

Rhein-Main60306, 60438, 60310, 60308, 60311, 60313, 60314, 60316, 60318, 60320, 60322, 60323, 60325, 60326, 60327, 60329, 60385, 60386, 60388, 60389, 60431, 60433, 60435, 60437, 60439, 60486, 60487, 60488, 60489, 60549, 60594, 60596, 60598, 60599, 63065, 63067, 63069, 63071, 63073, 63075, 65933

When you order a pick-up you will see a dropdown list of available 1-hour time slots, within our working hours listed below, that you can choose from.

Rhein-MainMo: 9 - 22 Uhr, Di: 7 - 22 Uhr, Mi: 7 - 22 Uhr, Do: 7 - 22 Uhr, Fr: 7 - 22 Uhr, Sa: 9 - 22 UhrRhein-NeckarMo: 11 - 22 Uhr, Di: 11 - 22 Uhr, Mi: 11 - 22 Uhr, Do: 11 - 22 Uhr, Fr: 11 - 22 Uhr, Sa: 11 - 22 UhrKarlsruhe-PforzheimMo: 11 - 21 Uhr, Di: 11 - 21 Uhr, Mi: 11 - 21 Uhr, Do: 11 - 21 Uhr, Fr: 11 - 21 Uhr, Sa: 11 - 21 UhrStuttgartMo: 11 - 20 Uhr, Di: 11 - 20 Uhr, Mi: 11 - 20 Uhr, Do: 11 - 20 Uhr, Fr: 11 - 20 Uhr, Sa: 11 - 20 UhrSaarbrückenMo: 11 - 21 Uhr, Di: 11 - 21 Uhr, Mi: 11 - 21 Uhr, Do: 11 - 21 Uhr, Fr: 11 - 21 Uhr, Sa: 11 - 21 UhrSüd-BadenMo: 8 - 17 Uhr, Di: 8 - 17 Uhr, Mi: 8 - 17 Uhr, Do: 8 - 17 Uhr, Fr: 8 - 15 UhrNord-Hessen / MarburgMo: 11 - 17 Uhr, Di: 11 - 17 Uhr, Mi: 11 - 17 Uhr, Do: 11 - 17 Uhr, Fr: 11 - 17 UhrAußerhalb (DE)Mo: 11 - 17 Uhr, Di: 11 - 17 Uhr, Mi: 11 - 17 Uhr, Do: 11 - 17 Uhr, Fr: 11 - 17 Uhr

Yes they will!

Once the driver is in front of the door they will call you or ring your doorbell. Please ensure that your items/boxes are fully packed and ready to be loaded into our van.

For the safety of your belongings we encourage you to be present when we come to pick-up your things.

If you can't be there, you can also tell us to collect your belongings at a neighbor's or friend's place. If this is the case please enter your neighbor's/ friend's address into the address supplement when ordering.

If you feel comfortable enough to leave your belongings outside, you can also let us know beforehand per email (info@savespace.eu) and do that. But please keep in mind that we are not responsible if your things are missing upon our arrival. We will take a photo of what is there and share it with you so you know when and what we picked up.

The driver will arrive during the 1-hour time slot that you specified.

We know how valuable your time is and of course we do everything to schedule our drivers in such a way that they will be on time, however in the rare case that there is any delay e.g., due to heavy traffic we will give you a call so you are aware.

Yes you can!

For storage units, please see the conditions shown during check-out.

For storage by-the-box: You can postpone your appointment free of charge until the day before your scheduled appointment. You can also make changes to your storage volume (adding or taking away boxes and items).

If you decide to cancel before the day of your scheduled pick-up we take a small cancelation fee of 5 Euro because we are holding a time slot for you that otherwise someone else could take.

If you cancel or are not there on the day of your pick-up we take the full pick-up fee of 9,99 Euro to cover our service and transport fee.

Storage by-the-box: If you decide to cancel before the day of your scheduled pick-up we take a small cancellation fee of 5 Euro because we are holding a time slot for you that otherwise someone else could take.

Storage units: The cancelation fee is calculated and displayed during the booking process.

If you are not there to give us your things we will keep the full pick-up fee to be able to at least partially cover our transport and service costs. You will then have the opportunity to schedule another pick-up through your account.

Your safety is our priority and we are taking the needed precautions.

Our SaveSpace team of course wears masks when picking up and delivering your things. On top of that, at appointments we are vaccinated or tested for coronavirus and everyone is well equipped with disinfectant.

Yes, please do! We encourage you to (re) use your own boxes and packing material if at all possible.

This has several reasons:

1. The pick-up process will be much quicker,
   
2. You will reduce contact to the driver, and
   
3. If you reuse material it is better for the environment.
   

You can also purchase any packing material you need through us during the check-out process. These will be delivered to your home, please check the delivery time to make sure you will get the material before your appointment.

Please make sure to have your belongings as ready as possible to load into our truck quickly as we need to get to other appointments. Thank you in advance for this!

For storage by-the-box we have a weight limit of 25kg that we ask you to respect so one driver can pick up all the items.

For storage units there is no weight limit. We do ask you in the check-out process if you have heavy or bulky items that require more than one driver to carry.

No need to do it for us - however, if it helps you to remember which box contains what, please feel free to label them clearly in some way, for example using a sticker, color marker or string.

To make things easier for you, you can also add a personal inventory list or notes to each item in your account to remind yourself what is in each box . This list is personal and only you can see it, none of the SaveSpace personnel.

We will label your boxes so that we can categorize and easily find them in our storage facility. Once we have your items we will also upload a picture of each to your SaveSpace account so you can easily pick and choose which item you want back at what time.

We have a wide range of packing material you can order during your check-out process. This includes small and medium sized cardboard boxes, wardrobe boxes, mattress and sofa covers, edge protectors, tape and more.

They will be sent to your home, so make sure your pick-up appointment is after the indicated delivery time period.

Yes please close your box, suitcase or other packing material if you can.

If you do not have things like tape to do this, we can also close your things once we come to pick them up.

Please keep in mind that the pick-up is quicker and more environmentally friendly if you already wrapped your items beforehand.

Yes, if you don’t have your own material you can purchase things you need through us during the check-out process. These will be delivered to your home, please check the delivery time to make sure you will get the material before your appointment.

Please make sure to have your belongings as ready as possible to load into our truck quickly as we need to get to other appointments. Thank you in advance for this!

Yes, because we need to make sure that there is nothing potentially dangerous to anyone handling your items or storing their belongings next to yours. Therefore, when accepting our terms and conditions, you agree to not include any of the following items:

• Items that violate legal or regulatory requirements of your area
• Items that may harm someone handling them (e..g, transport or carrying)
  
• Items that are inadequately packed to hold their contents and remain intact throughout storage time
  
• Any items that are broken or damaged
  
• Perishables
  
• Liquids
  
• Live or dead animals (with the exception of legal hunting trophies)
  
• Live plants
  
• Anything toxic or poisonous
  
• Weapons, ammunition or explosives
  
• Drugs
  
• Stolen goods
  
• Radioactive materials
  
• Cash, checks and bills of exchange in any currency
  
• Items of value higher than insured amount or value that is difficult to estimate, such as, in particular, works of art,antiques, unique specimens, stamps, coins and medals, certificates, checks and other securities, admission tickets, tickets and other entitlement certificates, means of payment (money, check cards, credit cards), all types of shares, precious metals in the form of bars, jewelry, watches, cell phones, silver, gold and other precious metals, precious stones, as well as furs and handmade carpets,
  
• Posting, storage and/or delivery necessitates special expenses, esp. security measures,
  
• Goods not cleared through customs, esp. tobacco products, spirits and other goods whose import violates import prohibitions.
  

We wish to offer storage all over Germany. Our website allows fast and simple online booking in the following cities and their surrounding areas:

Rhein-MainBad Homburg vor der Höhe, Limburg an der Lahn, Frankfurt am Main, Wetzlar, Gießen, Mainz, Wiesbaden, Koblenz, Neuwied, Offenbach am Main, Hanau, Aschaffenburg, Darmstadt, Eltville am RheinRhein-NeckarLudwigshafen am Rhein, Neustadt an der Weinstraße, Worms, Kaiserslautern, Mannheim, HeidelbergKarlsruhe-PforzheimPforzheim, Karlsruhe, Baden-Baden, OffenburgStuttgartEsslingen am Neckar, Heilbronn, Stuttgart, Sindelfingen, Waiblingen, Ludwigsburg, Tübingen, ReutlingenSaarbrückenSaarbrücken, Neunkirchen, PirmasensSüd-BadenFreiburg im Breisgau, LörrachNord-Hessen / MarburgMarburg, Dillenburg

If your city is missing, try contacting (info@savespace.eu) and we will try to accommodate your storage request.

Yes, of course!

If you use storage by-the-box that’s what our category L is for, items up to 25kg that are bulky or do not fit into a standard moving box. Instead of boxes you can also store a standard carry-on travel luggage as size M or large suitcase as size L.

If you go for storage units you can store anything without a weight limit. This is great if you plan to store things such as couches and closets for example.

Yes! With storage by-the-box you can store furniture up to 25kg like a bedside table. (Storage-by-the-box)

For storage units you are completely flexible to store any furniture you would like. (Lagerräume)

Storage by-the-box
Storage by-the-box is great if you have boxes and smaller items that you want to store. Here we price per box/item per month and we have a flat rate pick-up fee. It’s our most flexible storage offer with next-day pick-up and delivery. A lot of students or young professionals use this during some time abroad or to have some extra space in their small apartments.

Storage units
Storage units are made for those wanting to store larger amounts or furniture heavier than 25kg. Here we price per square meter that you store with us and our pick-up and delivery fee vary depending on the amount. Here you can order a pick-up or delivery 3 days in advance. A lot of people between moves or downsizing use this option.

You can easily switch between the two plans in your customer profile if you decide to order partial returns and it makes more sense for your new storage need.

We keep your possessions in rural areas. The precise storage location will be established on the day of your pickup. We employ this strategy to optimize our routes, enabling us to provide you with a highly competitive price.

You won't experience any disadvantages as you can request a (partial) return at any time, and we will conveniently deliver your belongings to your home

No! We value your privacy and will not go through your things. Nevertheless, we do have a list of items that we expect you to respect and do not pack here.

The only time we would open your boxes is if we have evidence that you might have packed some of the prohibited items (e.g., leaking liquid, strong smell). In this case we will contact you to let you know that we are planning to open your boxes.

Of course, we will make sure to be as careful as possible with your belongings.

To be absolutely sure that nothing gets damaged during transport and storing we need your help in wrapping and packing your belongings tightly (especially as we will not open your boxes).

Here are some tips:

Start by placing all the heaviest and sturdiest items (e.g., books, pots) at the bottom of your box, then work your way up with lighter items like clothes.

Make sure to pack boxes/ suitcases tight, so that small movement in the van does not cause the items to move inside the container. If you have a bit of space left think about adding in some paper, bubble wrap or a towel/blanket.

When you are done you can add some tape around the box to seal it.

If you need extra packing material you can get that from us, but we encourage you to do it yourself so the process is as quick, contact-less and environmentally friendly as possible.

Yes, we do!

This would fall into size L at 7,99 Euro / month.

In your profile you will have an overview of the items you have stored with us.

For by-the-box storage we attach a picture of each box in storage so you see how it is stored. That way you can easily decide what boxes you want back and when.

For storage units we also upload a picture of your entire space so you have an overview.

Of course we do not open or look inside your boxes so we encourage you to make a list of things of what you included in each box. You can do this through adding a personal inventory list or notes to each item. This list is personal and only you can see it, none of the SaveSpace personnel.

First let us assure you that we will do our best that this will not happen!

In the rare case that it does, you must report obvious damages, loss or partial loss as soon as possible, best still during delivery to our driver. If you don't notice during delivery you have 24 hours to report any obvious damages or loss.

Non-obvious damage must be reported to us within 14 days after acceptance of the stored goods whereby you need to prove that the damage occurred during the storage or transport of the goods with us.

Don’t worry, we just ask you to make the best estimate you can based on the items you want to store with us. Once we pick-up your things and we bring them to our facility we can then adjust down or up as needed. We will of course upload photos to your customer account so you see how much space you are taking up.

Yes, we do!

You can store your bulky winter coats and sweaters with us to make more room for your summer clothes. We also take care of those fancy suits and dresses for the next wedding or party, but are taking up unnecessary space in your closet in the meantime.

Just check how many clothes you need to store and put them into either a S, M or L box or suitcase for a storage by-the box plan. Or just store them as part of your storage unit.

Yes! All your goods are automatically insured up to a certain value (see Preisliste).

If you are planning to store something more valuable with us then we give you the option to purchase extra insurance coverage from our insurance partner.

Yes, we do!

For storage units you can store any suitcases or luggage you would like.

For storage by-the-box a carry-on size luggage falls into our M category (4,49 Euro / month) and large luggage up to 25kg is our L category (7,99 Euro /month).

If you are unsure, just measure your suitcase and compare with the dimensions we have for our sizes!

Yes, we do!

Our storage facilities are climate controlled and dry, so no worries at all.

No, this is what annoyed us about so many existing storage options and part of why SaveSpace was born. We want to be as transparent as possible with our pricing, so we clearly state the price in the booking process once you have selected what you want to store with us. Our prices are lower than average because we store your things outside of the expensive city center in our secure warehouses, that way we can pass on these savings to you!

If you don't use up a whole month, we even credit back whatever time period you didn't store with us to your SaveSpace account for future storage.

Check out our Preisliste

No!

You pay for storage on a monthly basis. We offer both credit card and direct debit as payment options.

No! We don't expect you to know how long you want to store your things. You only need to choose your pick-up date and we'll take care of the rest. We bill you each month for however long you leave your things with us.

When you book a return we will credit your SaveSpace account with any amount that you paid in excess for the rest of the month and you can use this for future storage with us.

And you are in luck—we also don't require a minimum storage period like so many others do.

You provide us with an estimate of how many square meters you intend to store in advance. An accurate estimate is crucial for us, as we need to know in advance how many staff members are required for your appointment and which vehicle to use for picking up your stored items.

Transport fees for storage rooms vary and will be displayed to you in the configurator before booking, depending on personnel effort and storage volume.

Once your belongings are stored with us, we re-measure precisely how much space they occupy, and you are only billed for that specific square meterage. With us, you only pay for the storage space you actually need, for as long as you need it, and not a cent more!

If you happen to need your items back earlier, we will refund you the proportional monthly amount on a day-to-day basis as SaveSpace credit!

For storage units the pick-up and delivery fee depends on the amount you store with us, the distance we need to travel and the extra services you require (e.g., extra personnel, disassembly, packing or carrying help). You can find out our pick-up fee easily when you configure your SaveSpace storage (Lagerräume).

We need to charge this fee to be able to cover our transport cost while paying a fair wage to our employees and using environmentally sustainable electronic vehicles.

We encourage you to pack your belongings yourself with your own boxes and packing material. This will speed up the pick-up process, reduce contact between you and the driver and protect the environment as you reuse material you have at home. You can also use suitcases to hold your belongings.

You can also purchase any packing material you need through us during the check-out process. These will be delivered to your home, please check the delivery time to make sure you will get the material before your appointment.

Please make sure to have your belongings as ready as possible to load into our truck quickly as we need to get to other appointments. Thank you in advance for this!

That's no problem at all!

For example:

• Imagine 4th of March is your pick-up day, then we will bill you for the first time for the full month on that day.
  
• Every subsequent month we will bill you on the same day as well (April 4th, May 4th and so forth).
  
• If you then arrange a pick-up only partially through a one month billing period we will credit back the portion of the month you didn't use as SaveSpace storage credit to your account.
  

You only pay for the days that you store with us!

For by-the-box storage, we can deliver as soon as the next business day! Just check what available time slots there are and choose one that suits your schedule and needs.

For storage units, we will need to know three days in advance.

If you don't see your favorite slot available but urgently need your things please contact us at info@savespace.eu so we can find a solution that works for you.

Yes, as long as the new address is within the same urban area that we service, that's no problem at all!

If that is the case please specify the new address when ordering a delivery of your items.

Storage by-the-box
It costs a flat fee of 9,99 Euro and helps us cover our transport cost while paying a fair wage to our employees and using environmentally sustainable electronic vehicles.

Storage units
The delivery fee depends on your needs and the duration of delivery. It is calculated along the same parameters as the pick-up fee and will regularly be the same or lower (as the delivery process is typically much faster than pick-up). You will get an exact calculation when you order delivery so there are no surprises.

That's totally fine! You have the whole overview of items you have stored with us in your customer profile and you can select the individual items you want delivered back.

As we do not open your boxes, we unfortunately can not bring you a specific thing from inside one of your boxes. In this case you need to remember which box holds the items you need and we can deliver you the whole box. Then you can immediately take out that item and we will take the rest of the box back to store.

In this case you of course only need to pay for a delivery flat fee, not a pick-up as we only drive once!

The driver will arrive during the 1-hour time slot that you specified.

We know how valuable your time is and of course we do everything to schedule our drivers in such a way that they will be on time, however in the rare case that there is any delay e.g., due to heavy traffic we will give you a call so you are aware.

Yes, the driver will call you or ring the doorbell when they are outside so you can come meet them and get your things.

If you have ordered carrying or assembly services, they will help you with this of course as well.

This is possible for storage by-the-box. However, we do not open your box so we deliver you the box that has the item you need and can take it back for you. In this case you of course only need to pay for a delivery flat fee, not a pick-up as we only drive once!

Important of course if you want to do this: you need to remember which box holds these items.

Our tip:
You can add a personal inventory list or notes to each item in your account to remind yourself what is in each box. This list is personal and only you can see it, none of the SaveSpace personnel.

On delivery day please make sure either you or a specified neighbor is there to accept your things and to sign that you have received all items requested and that they are in a good state.

It is super simple! Just select the items that you want delivered back in your customer account item overview.

Then, just like you did when you arranged the pick-up, choose a delivery time slot that fits you (as soon as next-day for by-the-box and 3 days in advance for storage units).

Just like for pick-ups you can reschedule your by-the-box delivery up to the day before your scheduled appointment free of charge. For storage units, please contact info@savespace.eu.

Storage by-the-box: If you decide to cancel before the day of your scheduled delivery we take a small cancelation fee of 5 Euro because we are holding a time slot for you that otherwise someone else could take.

Storage units: The cancelation fee is calculated and displayed during the booking process.

If a delivery cannot be made because you missed your appointment we will charge you the full delivery fee to at least partially cover our transport and service costs. Then you have the chance to reschedule your delivery for a later date and time according to what is available.

First let us assure you that we will do our best that this will not happen!

In the rare case that it does, you must report obvious damages, loss or partial loss as soon as possible, best still during delivery to our driver. If you don't notice during delivery you have 24 hours to report any obvious damages or loss.

Non-obvious damage must be reported to us within 14 days after acceptance of the stored goods whereby you need to prove that the damage occurred during the storage or transport of the goods with us.

You will then be compensated for your loss.